Personal Lines Customer Service representative

US-MI-Grand Rapids
ID
2017-3525
# of Openings
1
Type
Full Time
Category
LMIA

Overview

Lake Michigan Credit Union is one of the largest financial institutions in Michigan and was established in 1933. We are seeking customer oriented individuals to join our team and help ensure our 5 star promise is carried out. As an employee, you’ll enjoy a stimulating, professional atmosphere, supported by the latest technology and training. You will be encouraged to refine your existing skills in an environment of empowerment, gain new experiences, and progress to the limits of your own motivation.

 

Lake Michigan Credit Union is looking for a dedicated individual to join one of our branches as a Personal Lines CSR. 

Responsibilities

  • Answer and return inbound customer calls
  • Answer questions
  • Process payments
  • Handle underwriting requests in a timely manner
  • Processing claims
  • Accurate documentation into AMS
  • Account rounding

Qualifications

  • Must have an active PROPERTY AND CASUALTY LICENSE
  • Well-organized and self-motivated
  • Work well in a high volume, fast-paced environment
  • Demonstrate excellent communication and service skills
  • Posses a Positive Attitude

Applicant should possess a minimum of a High School diploma coupled with some college or bachelor degree along with 3-5 years of relative insurance experience is preferred.  Knowledge of AMS360 is a plus.

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