Mortgage Fulfillment Specialist

Job Locations US-MI-Grand Rapids
# of Openings
Full Time


Lake Michigan Credit Union is one of the largest financial institutions in Michigan and was established in 1933. We are seeking customer oriented individuals to join our team and help ensure our 5 star promise is carried out. As an employee, you'll enjoy a stimulating, professional atmosphere, supported by the latest technology and training. You will be encouraged to refine your existing skills in an environment of empowerment, gain new experiences, and progress to the limits of your own motivation. Lake Michigan Credit Union is looking for a dedicated individual to join one of our branches as a Mortgage Fulfillment Specialist.


  • Accurate tracking of and payment of escrowed and non-escrowed items
  • Processing loan payments and payoffs
  • Updating & maintaining the servicing systems
  • Answering questions via the phone queue
  • Paying property taxes for escrowed mortgage loans
  • Paying hazard, flood and private mortgage insurances
  • Process in a timely manner all system documentation


  • Have a working knowledge of all mortgage loan types and familiar with Federal, State, and Company guidelines in regards to escrow compliance
  • Knowledge of mortgage documents, terminology, and investor/insurer requirements will be extremely beneficial in the successful execution of this job
  • Good Customer Service skills
  • Proficient with technology


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