• Mortgage Performance Analyst

    Job Locations US-MI-Grand Rapids
    # of Openings
    Full Time
  • Overview

    Lake Michigan Credit Union established in 1933 is one of the largest financial institutions in Michigan and one of the largest credit unions in the nation! For several years running, LMCU has earned inclusion as one of the 101 Best and Brightest Companies to Work For in West Michigan, Metropolitan Detroit and nationally!


    This award is based on key metrics like communication, work-life balance, employee education, diversity, recognition, retention and many others. This award recognizes our efforts to build a strong, sustainable business presence without sacrificing employee benefits, growth or wellbeing.


    As an employee, you'll enjoy a stimulating, professional atmosphere, supported by the latest technology, training and development. You will be encouraged to refine your existing skills in an environment of empowerment, gain new experiences, and progress to the limits of your own motivation. Our comprehensive benefit package for full-time employees includes health, dental, vision and life insurance, tuition assistance, 401(k) and pension plan options for retirement savings, paid volunteer time and paid time off that allows you to balance work and home life.



    • Assisting in development and maintenance of reporting for multiple metrics including but not limited to: Federal regulatory compliance requirements, cycle time, various application milestones, capacity requirements and scorecards.

    • Working with management to review after new processes are implemented. Creating and delivering findings of the analysis to management as required. Assisting with implementation of new initiatives and processes as directed. Reporting results professionally in a detailed efficient manner to stakeholders.

    • Maintaining CVent reporting to ensure accuracy of statistics and hierarchy.


    Preferred Education and Experience:


    • One to three years of experience in the mortgage industry coupled with a college degree. 
    • Prior experience tracking and performing analysis of processes and assisting with creation and delivery of reporting and/or scorecards using Excel and other tools. 
    • Ability to collaborate and work effectively with people from diverse backgrounds. 
    • Excellent written and verbal communication skills. 
    • Exposure to SQL and SSRS. 


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