• Mortgage Servicing Specialist I

    Job Locations US-MI-Grand Rapids
    # of Openings
    Full Time
  • Overview

    Lake Michigan Credit Union established in 1933 is one of the largest financial institutions in Michigan and one of the largest credit unions in the nation! For several years running, LMCU has earned inclusion as one of the 101 Best and Brightest Companies to Work For in West Michigan, Metropolitan Detroit and nationally!

    This award is based on key metrics like communication, work-life balance, employee education, diversity, recognition, retention and many others. This award recognizes our efforts to build a strong, sustainable business presence without sacrificing employee benefits, growth or wellbeing.

    As an employee, you'll enjoy a stimulating, professional atmosphere, supported by the latest technology, training and development. You will be encouraged to refine your existing skills in an environment of empowerment, gain new experiences, and progress to the limits of your own motivation. Our comprehensive benefit package for full-time employees includes health, dental, vision and life insurance, tuition assistance, 401(k) and pension plan options for retirement savings, paid volunteer time and paid time off that allows you to balance work and home life.

    Position Overview:

    Responsible for the preparation of periodic loan accounting reports, loan payment processing and administration; reconciliation;
    administration of insurances, annual escrow analysis, 1098 reporting.


    • Maintains mortgage information including payment postings, import new loans and updating member information,
      processing payoffs, curtailments, monthly billing statements, adjustments, account research, etc.
    • Answers telephone enquiries from members on routine inquiries regarding payoffs, change of owner, note
      modifications, beneficiaries and other details of existing loans.
    • Prepare routine letters to members.
    • Performs other job related duties assigned by supervisor.


    • Three years to five years of similar or related experience, including preparatory experience.
    • A high school degree or equivalent
    • Proficient interpersonal skills when communicating with others.


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