• IT Quality Assurance Analyst

    Job Locations US-MI-Grand Rapids
    # of Openings
    Full Time
    Information Technology
  • Overview

    Lake Michigan Credit Union established in 1933 is one of the largest financial institutions in Michigan and one of the largest credit unions in the nation! For several years running, LMCU has earned inclusion as one of the 101 Best and Brightest Companies to Work For in West Michigan, Metropolitan Detroit and nationally!

    This award is based on key metrics like communication, work-life balance, employee education, diversity, recognition, retention and many others. This award recognizes our efforts to build a strong, sustainable business presence without sacrificing employee benefits, growth or wellbeing.

    As an employee, you'll enjoy a stimulating, professional atmosphere, supported by the latest technology, training and development. You will be encouraged to refine your existing skills in an environment of empowerment, gain new experiences, and progress to the limits of your own motivation. Our comprehensive benefit package for full-time employees includes health, dental, vision and life insurance, tuition assistance, 401(k) and pension plan options for retirement savings, paid volunteer time and paid time off that allows you to balance work and home life.

    Position Overview:

    We are seeking a motivated, career and customer oriented IT Quality Assurance Analyst. In this role you will work as a Quality Assurance tester, with primary responsibilities to include developing, documenting and testing software solutions to meet needs of business partners.


    • Responsible for developing, executing and evaluating software test plans.
    • Review and analyze technical requirements, gain a thorough understanding of project scope and create a test plan that is aligned with project parameters and goals.
    • Develop and maintain test plans using approved software methodology guidance.
    • Execute test plans using various testing methods, levels and objectives.
    • Document test plan results and report testing activity status to the CIO.
    • Assist with creating documentation such as test management plans, use case, test scenario templates.
    • Evaluate, troubleshoot and test the software repeatedly in order to detect all errors and bugs and recommend bug fixes.
    • Install/update software on machines in test environments.
    • Partner with the operations project managers to review testing plans, testing progress, results, and next steps.
    • Perform other duties as deemed relevant, based upon experience.
    • Review technical documentation and maintain knowledge about software releases.


    • Two or more years of demonstrated experience in testing and quality assurance (QA) activities.
    • Two or more years of demonstrated experience with analyzing requirements, executing and documenting tests and performing manual or automated, tool-driven testing scenarios.
    • Experience working with SQL required. XML is preferred.
    • Software Development background (ranging from Code Design Practices to Full Life Cycle Knowledge).
    • Financial/Mortgage knowledge preferred.
    • Proven ability to take direction, but work independently.
    • Excellent oral and written communication skills and the ability to clearly articulate to all project members and stakeholders; must be a team player who works well with technical and non-technical resources.


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